Telephones using other operating systems will not provide AML data to the Triple Zero Emergency Call Service. Only Apple iOS (and WatchOS GPS + Cellular) and Android devices currently support AML (please refer to “Can I check if my phone is AML ready?” for specific information about device compatibility). Visit to find out more about AML and how to make it work on your device. This technology is currently being used in New Zealand, the UK and Europe - and it’s already saved lives. If you’re worried about your privacy - don’t be.ĪML will only be activated by calling Triple Zero, and once the call is finished it will turn off. You should check to see if your device is compliant and for instructions on how to make AML work. In the event of an emergency, you still need to give the operator as much information as you can about your location and the nature of the emergency.ĪML works on Android and Apple smartphones. ![]() It usually takes 25 seconds or less for your location to be sent to emergency services.Ĭombined with the high precision accuracy of AML - to within 5 metres outdoors and 25 metres indoors - this technology will get help to you when you really need it. or AML can estimate your location when you make a Triple Zero call.Ĭalling triple zero from an AML enabled smartphone will provide the police, fire or ambulance service with the coordinates of your location, while you’re talking. In an emergency situation every second counts.Īdvanced Mobile Location. The AML service is a key collaboration between the Commonwealth Government, Telstra (as the Emergency Call Person for Triple Zero and 112), emergency service organisations in every state and territory (police, fire and ambulance), mobile carriers (Telstra, Optus and TPG Telecom) and mobile operating system providers (Google for Android devices and Apple for iOS and watchOS devices).ĪML technology has now been deployed for the Australian Triple Zero (000) Emergency Call Service. Based on deployments of AML in other countries, most calls (about 85 per cent) will provide location accuracy within 50 metres. It is capable of providing a caller’s location within a 5-metre radius outdoors and a 25-metre radius indoors. With around 78 per cent of calls to Triple Zero originating from a mobile telephone, AML has the potential to assist a significant proportion of callers requiring emergency assistance. AML is not an App - rather it is a technology built into the operating system.AML works with iPhones running iOS 14.3 or later and Apple Watch GPS + Cellular devices running watchOS 7.2 or later.AML works with Android telephones (version 4.1 and higher, with Google Play Services installed).The telephone will not retain a record of the SMS sent, and a caller is not able to retrieve it.When the emergency call has finished AML will be de-activated. ![]() It typically takes 25 seconds or less for the caller’s location to be calculated and sent to Triple Zero.If the telephone’s location services were switched off at the time the call was initiated, AML will temporarily activate the location service for the duration of the emergency call.This SMS is sent in the background while the caller speaks with the Emergency Service Organisation, and the caller is not required to do anything to enable the location information to be sent. ![]()
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